Terms & Conditions

Last updated: October 5, 2026

These terms apply to your use of https://survehealth.com and communications with SURVE about our non-medical home care and wellness services in Broward County, Florida.

Using this website

Use this website lawfully and provide accurate information when contacting us or requesting a visit. Do not misuse our forms, interfere with the website, attempt unauthorized access, or submit information you are not entitled to share. Website content belongs to SURVE or its licensors and may not be reproduced for commercial use without permission.

Scheduling and cancellations

Requested visits are subject to availability and confirmation by SURVE. We will confirm the services, timing, and any applicable charges with you. Please contact us as soon as possible if you need to change or cancel a visit. Any cancellation fees or notice requirements will be disclosed in your service agreement before they apply. If we need to change a visit, we will contact you to arrange an alternative. These website terms do not replace your individual service agreement.

No medical advice on this website

Website information is for general informational purposes and is not medical advice, diagnosis, or treatment. It does not establish a clinician-patient relationship. Consult a qualified healthcare professional about medical concerns. This website and our text messaging program are not emergency services; call 911 in an emergency.

Website availability and third-party services

We make reasonable efforts to keep the website accurate and available, but cannot guarantee uninterrupted access or that every item is current or error-free. External scheduling or other services may have their own terms and privacy policies.

Limitation of liability

To the extent permitted by law, SURVE is not liable for indirect, incidental, special, or consequential damages arising from use of, or inability to use, this website. Nothing in these terms excludes liability that cannot legally be excluded, limits rights that cannot be waived, or changes obligations under your service agreement.

SMS Terms

• Program: SURVE appointment texts: confirmations, changes, and cancellations of your visits, and replies to your scheduling questions.
• How you opt in: by saying yes when our receptionist asks to text your confirmation, or by texting START to (234) 444-5402.
• Frequency: varies, typically 1–3 messages per appointment. Message and data rates may apply.
• Opt out: reply STOP at any time; you'll receive one final message confirming you're unsubscribed. Help: reply HELP or call 954-333-8886.
• Carriers are not liable for delayed or undelivered messages.
• See our Privacy Policy at https://survehealth.com/privacy-policy. No mobile information is shared with third parties for marketing.

You may also opt in by selecting the optional SMS consent checkbox on our contact form. Consent to receive texts is not a condition of receiving our services.

Florida law

These terms are governed by Florida law, subject to applicable federal law and any consumer protections that cannot be waived.

Updates and contact

We may update these terms by publishing a revised version with a new date. Changes apply prospectively and do not alter existing service agreements unless separately agreed. Contact SURVE at 601 N Federal Hwy Ste 301, Hallandale Beach, FL 33009, call 954-333-8886, or use our contact page.